Shipping policy

At our brand, we believe premium service doesn’t end at checkout  it continues until your order reaches your doorstep safely and on time.

We proudly deliver nationwide across Pakistan with trusted courier partners to ensure a smooth and secure experience.

🚚 Nationwide Delivery – Pakistan

We ship to all major cities and remote areas across Pakistan.

Every order is carefully processed and securely packed to maintain quality during transit.

⏱ Order Processing

  • Orders are processed within 1–2 business days.

  • Orders placed on weekends or public holidays are processed on the next working day.

  • Once dispatched, you will receive a confirmation notification.

We value efficiency and strive to dispatch orders as quickly as possible.

📍 Estimated Delivery Time

  • Major Cities: 2–4 working days

  • Other Cities: 3–6 working days

Please note: During peak seasons, public holidays, or unforeseen courier delays, delivery times may vary slightly.

💰 Shipping Charges

Shipping charges (if applicable) are clearly displayed at checkout before order confirmation.

From time to time, we offer complimentary shipping promotions for our valued customers.

💵 Cash on Delivery (COD)

We offer Cash on Delivery across Pakistan for your convenience.

To ensure smooth delivery:

  • Please provide a complete and accurate address.

  • Keep your phone accessible after placing the order.

  • Ensure someone is available to receive the parcel.

🚨 Orders confirmed via phone/SMS but refused at delivery may affect eligibility for future Cash on Delivery orders.

📦 Order Tracking

Once your order has been dispatched, tracking details will be shared (where applicable), allowing you to monitor your shipment in real time.

❗ Delivery Concerns

If your parcel arrives damaged, incorrect, or incomplete, please notify us within 48 hours of delivery with supporting details so we can resolve the matter promptly.

Your satisfaction is important to us, and we are committed to fair resolutions.

✏ Address Accuracy

Customers are responsible for providing accurate shipping information. Delays or failed deliveries due to incorrect details are beyond our control.

🔄 Order Changes & Cancellations

Order modifications or cancellations are only possible before dispatch.
 Once shipped, the order enters courier processing and cannot be canceled.

🤍 Our Commitment

We are building a trusted Pakistani brand focused on reliability, transparency, and customer satisfaction.

Thank you for choosing to shop with us.